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All of our software solutions are developed in house, so if you need something specific, we’ll make sure it happens.
These are just some of the examples of systems in place already to benefit our clients.
Our categorisation engine will bring meaning to you data. With potentially unlimited use cases, it can supercharge your reports by comparing data from almost any data source, including online forms, spreadsheet uploads and more.
Gone are the days when you export from your online survey tool and manually build up your monthly reports. Why not make them any time reports, which are generated with a single click, and are downloadable any time?
You can have unlimited user accounts, each of which has its own login which either we can manage or you can. Your users can have unlimited roles, each with their own customised dashboards.
Some of our clients have action triggers in place, so that they not only view data, but can also track the outcomes. Actions can be anything you like, such as calling your customers for a follow up, uploading documentation to a specific location, and more.
If you require surveys specifically tailored to Net Promoter surveys, we’ve built an entire ecosystem around that, including post survey actions and follow ups, categorisations, and custom Net Promoter reports.
We have partnered with a CXCo, a customer experience firm, to create customised surveys and dashboards specifically geared towards consumer duty questions and outcomes at an organisation level.
Custom Data Collection, Workflows and Reporting